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Security breaches are at an all-time high, with Australia ranking the worst in the world for data breaches – 22 hacked every minute. It’s not just customer and client data but also employee data. Over 77,000 Uber employees had their private information leaked last year, and this is just one of a slew of data… Read more »
Workers compensation insurance (also known as “work cover”) provides support for workers with a work-related injury. Most employers in Australia are legally required to have a workers compensation policy to protect them from the costs of workers compensation claims (unless they are exempt). Workers compensation assists with the costs of weekly benefits, medical and hospital… Read more »
A recent decision of the Fair Work Commission has resulted in changes to the Professional Employees Award 2020 to introduce significant changes to its overtime and penalty rate provisions. The Professional Employees Award sets out the rules for the work standards of the professional employees. It covers employers mainly engaged in the information technology, medical… Read more »
Cross-cultural coaching is essential for companies that operate in diverse environments and seek to enhance communication, collaboration, and understanding among employees from different cultural backgrounds. Here are a few points where cross-cultural coaching might be necessary: International Expansion: When a company expands into new global markets, it needs to understand and adapt to the cultural… Read more »
The term “employee experience” has a broad meaning, as it encompasses all the interactions an employee has with an employer. It is also one of the most valuable investments that managers can make in their workplace. A strong employee experience strategy, like any other business initiative, is designed to improve an organisation’s overall performance. It… Read more »
12 Recruitment Strategies to Hire Top Talent Finding top talents is always a top priority for every company. Attracting, engaging, and retaining potential candidates with the right skills is a challenge for many organisations; in today’s job market, companies have to work hard to attract top candidates, mainly because they have a lot of attractive… Read more »
How to 10X Your Productivity: 5 Strategies to Master Time Management In today’s fast-paced business environment, time management skills are essential for success, both personally and professionally. In the corporate landscape, where every minute counts, mastering time management is a critical aspect of increasing productivity, reducing stress, and achieving a better work-life balance. In this… Read more »
7 Effective Ways to Overcome Imposter Syndrome and Thrive in Your Career For countless professionals, growing and advancing in their careers involves a combination of skill, hard work, and a bit of luck. What’s often left out of the equation is your own psychological well-being – and this can have a serious impact on your… Read more »
Jurlique was founded in 1985 by Dr. Jurgen Klein and his wife, Ulrike–scientists in biochemistry, herbology, homeopathy and alchemy. Jurlique is a phonetic combination of their names Jurgen and Ulrike. Their vision was to create a pure and natural skin care range that would combine the ancient arts of alchemy and homeopathy to reconnect people to nature, and inspire them to wellbeing.
To farm their own herbs and flowers for the skincare products, Klein and Ulrike left their home of Germany to establish a farm in Adelaide, South Australia.
Today, Jurlique products are sold in more than 19 countries around the world. Their most iconic natural ingredients are still grown in the Adelaide Hills where Jurlique first began.
Jurlique was looking to expand from their Australian base by taking their brand to France and retailing internationally. This entailed selling their products in Paris, and targeting the French market for the very first time.
To begin retailing in France, Jurlique had been negotiating contracts with the renowned Galeries Lafayette Haussmann & BHV Marais department stores in Paris. After a year and a half of negotiation, the department stores agreed to sign a contract with Jurlique. However, the contracts entailed an extremely short set-up period of just one month. As such, Jurlique urgently required a reactive partner who could facilitate the project extremely quickly.
Not only did Jurlique need to explore set-up models, but also to benchmark and forecast costs, and ultimately, establish a representative office in France. Most importantly, Jurlique needed to urgently recruit a French team to go ahead with the contracts held with the department stores.
Jurlique’s needs did not end with set-up requirements. Following their establishment in France, the Australian skincare brand needed ongoing HR support across both cultures and both languages. Surprisingly, such support is not common in the cosmetic and retail industry in France.
When going overseas, strategy and organisation is fundamental. Without the use of best practices, the opportunity to break into a new market can be lost. To expand to France with confidence and knowledge, Jurlique sought expert partners who would ensure their brand would resonate with the new market & generate successful expansion.
Our first priority was to help Jurlique implement the very best business model for their individual needs. This was essential to allowing Jurlique to recruit employees in France, not only legally, but also in manner which would be most suited to their business structure. To help Jurlique make the best decision in this regard, we benchmarked the different employment models, allowing them to evaluate each option available. To further help Jurlique forecast costs, we also performed a total employment cost study.
After considering all options and evaluating costs, Jurlique decided that a representative office would be the best model to adopt in France. Accordingly, we helped Jurlique to establish their representative office in Paris.
From there, we created local payroll for Jurlique, making them fully prepared to employ their own team. As such, we took the next step and recruited a team of 6 under a month for their new French operation.
To equip Jurlique with the right tools to manage their new team, we supported them with a holistic HR solution. Initially, this came in the form of supporting new employees with initial onboarding and product training, before extending our support through ongoing proximity HR management.
As part of our partnership, our French Country Manager visited Jurlique’s stores each week. Not only did this allow us to collect the hours worked, but also to assess the morale and employee engagement experienced by the people of Jurlique. This ensured that our outsourced HR solution was not removed from the French operation. Rather, we joined Jurlique on the frontline, thereby creating highly personalised support.
Accordingly, when team adjustments were to be made, our Country Manager for France was readily available to offer support. This was essential to managing the local team, as well as managing regional operations.
Finally, to make communication as fluid and smooth as possible, we organised for Jurlique to have one point of contact at Polyglot Group for all of their setup needs. This included their HR, Payroll and Recruitment as well as Accountants and Lawyers. By securing and organising key partnerships for Jurlique, the company was able to concentrate on what they do best: their core business.
Our partnership with Jurlique was more than just facilitating their business setup, it was about meeting every one of their needs within an extremely short time-frame.
From implementing the perfect employment model, to recruiting a team of 6—Jurlique was able to accomplish a great deal within a minimal time frame.
Overall, The Polyglot Group ensured that Jurlique attained all of the necessary tools for a very successful future in Europe. With our help, Jurlique has secured their contracts with two major department stores in France. What’s more, they know that they can call on Polyglot Group for expertise and HR support with their future endeavours.