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The term “employee experience” has a broad meaning, as it encompasses all the interactions an employee has with an employer. It is also one of the most valuable investments that managers can make in their workplace. A strong employee experience strategy, like any other business initiative, is designed to improve an organisation’s overall performance. It… Read more »
12 Recruitment Strategies to Hire Top Talent Finding top talents is always a top priority for every company. Attracting, engaging, and retaining potential candidates with the right skills is a challenge for many organisations; in today’s job market, companies have to work hard to attract top candidates, mainly because they have a lot of attractive… Read more »
How to 10X Your Productivity: 5 Strategies to Master Time Management In today’s fast-paced business environment, time management skills are essential for success, both personally and professionally. In the corporate landscape, where every minute counts, mastering time management is a critical aspect of increasing productivity, reducing stress, and achieving a better work-life balance. In this… Read more »
7 Effective Ways to Overcome Imposter Syndrome and Thrive in Your Career For countless professionals, growing and advancing in their careers involves a combination of skill, hard work, and a bit of luck. What’s often left out of the equation is your own psychological well-being – and this can have a serious impact on your… Read more »
Fringe benefits are non-salary perks or benefits that are given to employees. Paid by employers, they are used by companies to attract, retain, and motivate staff. They can come in many forms and vary from company to company. While it’s not cash, fringe benefits are still subjected to tax in Australia, under the Fringe Benefits… Read more »
A productive meeting is one where all participants walk out of the room better informed about what’s already happened and they know what needs to happen. Is that usually the case? Well with 71% of senior managers finding meetings unproductive and 32% of workers thinking it could have been an email… the odds are not… Read more »
Mapfre Asistencia is a global insurance, reinsurance and services company with 1,500 corporate clients worldwide and more than 100 million customers insured. Present in 45 countries, Mapfre Asistencia offer products that increase their partners’ profitability and improve people’s quality of life. They are specialised in Assistance, providing Services and insurance for Specialty risks.
INSURE AND GO
The Insure and Go brand was established in the UK in 2000 and launched in the Australian market in 2011. As a subsidiary of Mapfre Asistencia, the company specialises in travel insurance.
"Polyglot Group is a good partner; one who has a long-term vision and an interest to develop a long-lasting partnership. They create a win-win attitude when working with you; their interest is to help you grow your business and become your trusted partner."
Mapfre’s needs arose from their mission to take their InsureandGo brand to Australia. In launching this Australian operation, Mapfre needed to recruit an entire team, including very specific international profiles. As a result, Mapfre sought a solution which would provide access to ideal candidates for the insurance industry in Australia. In addition, Mapfre needed this solution to be financially effective without any unexpected costs.
As a newcomer to the Australian business environment, Mapfre needed a partner who is accustomed the Australian insurance industry, and familiar with to the local market. In addition, Mapfre sought a partner who could combine this local knowledge with an understanding of Mapfre’s global business requirements. This was important to ensure each hire would be a cultural fit for Mapfre’s values in this cross-cultural circumstance.
In establishing their new Australian operation, Mapfre soon needed a partner to manage labour contracts in accordance with Australian laws, including the drafting & negotiation of employment contracts. In employing the new Australian team, Mapfre sought ongoing Human Resource Management support which needed to be easily accessible in the face of any HR issues.
The Polyglot Group developed a detailed recruitment solution plan that was adapted to InsureAndGo’s business needs, taking into account the company’s business requirements in the local market (Australia) as well as Mapfre priorities as a global business. The Polyglot Group also developed a business plan which contained detailed job descriptions and in-depth time-lines of the recruitment process for each position. This idea was derived from our knowledge of the local market combined with experience in working with other European businesses.
In carefully discussing Mapfre’s plans and priorities, The Polyglot Group fostered a deep understanding of their values. When it came to recruiting the best cultural fit, we were able to make prompt and well-informed decisions about which candidates would be ideal for Mapfre and their future.
Our recruitment solution also eliminated Mapfre’s concerns about unexpected costs, as it took the simple form of set monthly payments based on the number of employees. To provide Mapfre with ongoing Human Resource Management support and follow-up, we delivered our Grow Bundle. With this in place, Mapfre’s unfamiliarity with Australian law was no longer a concern. As we were listed as the employer of record, Mapfre could rest assured in knowing compliance was guaranteed.
As Mapfre’s HR specialists, we negotiated and drafted employment contracts, meaning the company did not have to waste any time on employment processes and could focus on their core business. With this recruitment solution, Mapfre was able to access prompt and expert HR support from our team of expert advisors.
With our carefully implemented recruitment solution, Mapfre was able to recruit and manage their new Australian team. Sebastian Kaisin, Australia’s General Manager for InsureandGo reported, “We now have a team of 20 people, including very specific international profiles, fitting into our culture and needs for our business.”
With our assistance, Mapfre was equipped with the confidence and support to grow. “Polyglot is a good partner; one who has a long-term vision and an interest to develop a long-lasting partnership,” said Sebastian Kaisin. Not only did our solution answer all Mapfre’s requirements surrounding recruitment, it also provided ongoing expert Human Resource Management advice with Australian law and best practice in general.