

A buddy program is an initiative that is designed to help with the onboarding of a new hire. Through knowledge sharing, a new employee can feel empowered in the areas of productivity, job satisfaction, and company integration. Starting a new job is hard – and nerve-wracking. It’s like you’re back at a new school.… Read more »
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Human resources is one of the most important departments of your organisation. They are the communicator between employer and employee, and play a key role in the developing, changing and structuring of your company culture. With such an important role, why would you let their messages not resonate with everyone in your organisation? This… Read more »
Not to be confused with employee engagement; employee experience refers to the employee’s perception of their company during every step of the employee lifecycle. Employee experience is the overarching feel of your organisation. Unlike employee engagement, employee experience is deep-rooted, shaping your brand’s identity and guiding your employees. The problem with employee experience is… Read more »
The new financial year is here, bringing new and significant changes to New Zealand’s taxation & payroll. As a business, it is essential to remain up to date on new emerging payroll trends. 2022 comes with a new suite of major changes in employment legislation, and we are here to uncover all the latest… Read more »
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An advanced and industrialised country, France is the third-largest economy in Europe and the 6th largest in the world in terms of GDP. Fostering a pro-business environment, a sophisticated market and a highly educated workforce, France is an attractive place to set up a business. And no wonder why! Located at the heart of Europe,… Read more »
It happened. Your best worker has handed in their resignation – the clock is ticking – the countdown is on. You need someone to replace them, but who? Where do you even begin? The hiring process is a laborious task, depending on your industry, your candidate requirements, and the role; it can range from… Read more »
Employee stress is on the rise, nearly 20% in the past three decades, according to a survey conducted by Korn Ferry. That statistic was in 2018. Add a two year + pandemic filled with job instability, confusing government work health orders, and a sudden shift to digital working – who knows how much that… Read more »
Supporting your employees’ mental health is more critical now than ever! With the COVID-19 pandemic (and the resulting economic recession) leading to a significant and unprecedented worsening of the general population’s mental health, there’s a very high chance some (if not all) of your employees have been affected. And no wonder! Between battling financial… Read more »
Sharing passion for sport and making it accessible to everyone is what motivates Decathlon to design and sell technical products at the best prices in over 30 countries.
Ever since their foundation in 1976, Decathlon has been observing sportspeople in action to understand their needs. Decathlon’s product managers, designers and engineers have all stood pitch, court, track and pool-side in order to conceive their innovative products. They master product design, production and distribution, to sell goods at affordable prices from their stores and online.
Decathlon first reached out to The Polyglot Group in 2015, carrying big ambitions at hand. With over one thousand stores worldwide, Decathlon strived to bring their major retail presence to Australia.
Decathlon’s global presence meant they were accustomed to undertaking international growth. As a result, Decathlon recognised the risks and challenges in going overseas. The company also knew the importance of maintaining their renowned reputation to compete against other major sport retailers in Australia. These are just some of the reasons why Decathlon chose to unite with The Polyglot Group.
Decathlon’s overarching goal was to facilitate smooth progression to Australia’s shores. From here, Decathlon knew it was down to setting up a functional operation for Australia’s market. This entailed duties such as setting up a local office and taking all required steps to becoming a compliant employer in Australia.
As a major retailer, Decathlon’s stores are warehouse-sized. They sell an enormous range of products for over 35 different sports. Bringing this large-scale presence to Australia imposed many demands which meant that this was far from a small project. With this in mind, Decathlon sought a partner with the knowledge and expertise in expanding to Australia in the most efficient way possible.
Upon visiting our own office, Decathlon could see the potential for it to be their ideal base for entering the Australian market. We thereby hosted Decathlon, allowing them to work from our Glebe-based office without the trouble of sourcing their own commercial lease. This was the ultimate gateway to entering Australia with ease.
As a foreign employer, Decathlon was then well-prepared to bring their team to Australia. We provided the HR & Payroll framework for this to happen in a smooth and fully compliant manner.
Polyglot Group’s HR experts built the ideal HR foundation for Decathlon, which ensured compliance and best practice for the company. Our holistic solution took care of employment contracts, salary benchmarks, as well as the drafting of policies and procedures.
We also supported Decathlon in setting up their time and attendance system from A to Z, and now continue to take care of their ongoing full payroll function.
Finally, after sitting down with Decathlon and discussing their needs, we appreciated that customer service was something very important to them. So, when it came to recruiting a Customer Happiness Officer, The Polyglot Group understood the key skills and traits Decathlon were after in order to source the ideal talent.
Our partnership with Decathlon allowed them to smoothly setup an Australian subsidiary without time-consuming setbacks. Decathlon was able to set the right foundations for a successful Australian launch as well as facilitate professionalism and outstanding customer care.
Decathlon’s unique customer culture is created by their two worldwide values: vitality and responsibility. Accordingly, Decathlon wanted to bring their enthusiastic and pioneering spirit to Australia, but also do so in a responsible and compliant manner.
Our expert knowledge on how to best setup in Australia gave Decathlon the confidence of knowing they were implementing best practice. Indeed, Decathlon had full trust in their setup framework, and thereby could enter the Australian market with the professionalism and confidence which is so important to them.