With the world becoming a global village of sorts, more and more businesses are looking to scale-up and dip their toes in international waters.

 

But when looking to expand, the question beckons, “how can one focus on growing a business, as well as make sure it remains compliant at the same time?”

The answer is simple: it’s impossible to do both well at the same time.

Between creating a new localised business and marketing strategy, deciding on which setup is most effective for your business and its goals, as well as finding, employing, training, paying and managing new people, etc. business expansion is no walk in the park.

In fact, making a mark in a new market is most probably going to be one of the biggest challenges your business will ever face. Not only is it an expensive and time-consuming exercise, when you add the risk of non-compliance to the mix, business expansion can be quite intimidating. But it doesn’t have to be.

So, when in doubt, it’s best to outsource your HR.

Typically responsible for all facets of employee management, HR is a key function for company set-up. With employees being a business’ biggest asset, managing them well is paramount for business growth and success.

Since growing companies tend to have limited resources, lack of local market knowledge and / or tend to run short on time, choosing to outsource is a no brainer.

 

Key Advantages of HR Outsourcing


1. Reduced Risk

Managing employees globally through a solid and compliant HR function can seem daunting, especially with local jurisdictions and employment laws differing across countries.

Hence why partnering with an outsourcing firm with local knowledge, presence and expertise will help you from the get-go.

Not only will they work as your company’s HR advisor and oversee compliance with local employment rules and regulations, they will also guide and walk you through everyday HR issues such as ensuring that employment contracts are compliant or that redundancies are done correctly for instance.

Government regulations and laws are continuously changing, and the role of HR advisors is to keep on top of workplace regulations and oversee compliance so that you don’t have to. This helps an organisation avoid hefty fines and other penalties, as well as help operations run more smoothly.


2. Cost Saving

Partnering with an HR outsourcing company gives you access to a team of qualified HR advisors, experienced in the regulations, administration, tax compliance and employee-related scenarios within that local region, at a reduced cost.

Indeed, outsourcing your HR functions will not only eliminate risk and time involved, but also the high cost of hiring and training a full HR department in-house. Instead, you’ll work with experts who will manage your local and global end-to-end HR operations.

It will be your partner’s responsibility to ensure you have a dedicated account manager at all times, as well as make sure they remain trained. This saves on direct cost, but also saves immense amounts of time you would usually need to spend on building a team from scratch. And the money saved can be allocated towards other resources.


3. Flexibility

Partnering with a firm that provides a diverse range of services is beneficial for a business in the long run, especially when it comes to international mobility.

Some select human-centric HR firms also offer international mobility functions such as:

–  Visa project management

–  International assignment employment contracts

They also tend to provide cross-cultural coaching, so that you or your employees are better prepared to start with your business expansion in the new country.

Should you choose to partner with a more holistic partner, your business will have greater flexibility when it comes to hiring & training your international team.

Furthermore, when a one-off project or ad-hoc needs arise, you know you can count on your partner to take care of it so that you may focus on your core competencies.


4. Hiring

This brings us to our final point, hiring better staff.

When expanding overseas, there is a high chance your business will not have the time to do market research on local employment best practices.

By outsourcing your HR, you can rest easy knowing that you have experts in your corner to help you build and manage your team from A t Z.

This includes, but isn’t limited to:

– Give you market insight on salary and benefit benchmarks to remain competitive.

– Suggesting top recruitment platforms and keywords to use to attract top talent.

– Taking care of the search & interview process all the way to the hiring and writing ofcontracts.

– Conducting both onboarding & offboarding processes.

– Taking care of local payroll, including taxes and any other extra 3rd party requirements.

Opting for HR outsourcing means, as a business, you have the advantage of a single point of contact for multiple processes.

 

5. Enhanced Management of Employee Benefits

When expanding a business internationally, managing employee benefits becomes even more complex due to varying regulations and expectations across different countries.

Outsourcing your HR can significantly enhance the management of these benefits. This includes offering a comprehensive range of benefits such as health & wellness programs, financial & retirement plans, as well as work-life balance options. By outsourcing your HR function, you can ensure that your company’s benefits packages are competitive and meet the diverse needs ofyour workforce, which is crucial for attracting and retaining top talent.

Additionally, HR outsourcing providers bring expertise in regularly reviewing and updating benefits, ensuring compliance with local laws, and leveraging technology to streamline benefits administration.

 

6. Performance Management

Effective performance management is essential for driving employee productivity and achieving business goals. HR Outsourcing can provide the following benefits in this area:

– Expertise in Performance Management: HR outsourcing firms bring specialised knowledge and tools to implement robust performance management systems.

– Objective Evaluations: External HR providers can offer unbiased performance evaluations, ensuring fairness and transparency.

– Continuous Improvement: Outsourcing your HR allows for regular monitoring and improvement of performance management processes, aligning them with best practices and business objectives.

When leveraging the expertise of HR outsourcing firms, businesses can ensure that their performance management processes are aligned with best practices and contribute to overall business success. This alignment helps drive the organisation towards its strategic goals, enhancing employee productivity, and fostering a culture of continuous improvement and development.

Moreover, regular performance evaluations allow for the early identification of performance issues, enabling timely interventions and support to address any gaps.

 

7. Improved Employee Experience

A positive employee experience is crucial for retaining talent and fostering a productive work environment.

Outsourcing HR can enhance employee satisfaction and engagement by providing access to better benefits, professional development opportunities, and dedicated support services. HR outsourcing firms can offer a wider range of benefits that improve overall employee satisfaction, such as comprehensive health and wellness programs and flexible work arrangements. Additionally, they can implement training and development programs that enhance employee skills and career growth, contributing to a more engaged and motivated workforce.

 

Hear From Our Expert

 

TIP: As a global business, it helps to partner with a firm that has a global footprint and presence. This way they have local knowledge and awareness of the challenges that come with being an international brand. Cross-cultural awareness has become critical, even more so when partnering with firms for your ongoing HR functions.

 

In the end…

Human resources play a crucial role in helping businesses expand internationally. Establishing an entire HR department can strain your initial set up budget and take away a huge chunk of your time during the initial establishment. By outsourcing your tasks to HR, you can focus on tasks that are paramount in the establishment of your business.

Ready to take the next step in your international expansion? Contact us today to discuss how our HR outsourcing services can help you navigate the complexities of global growth and ensure your business thrives in new markets. Let us handle your HR needs so you can concentrate on what you do best – growing your business.

 

Celine Senior HR Advisor

About the Author:

With over 20 years' experience in Human Resources, working across both government & private sectors, Celine is an expert at her craft. As a Senior HR Advisor, Celine has extensive experience working across different industries, advising clients on a wide range of HR topics.
Read more about Celine Rethore.

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